Understanding Behaviour that Challenges Level 2 Certificate (ITS)
Course Overview
Understanding Behaviour that Challenges Level 2 Certificate (ITS)
Explore the concept of behaviour that challenges, including understanding why individuals may behave in certain ways and developing the skills needed to manage challenging behaviour appropriately and effectively.
This course examines the causes and impact of behaviours that challenge, helping students to develop strategies to proactively manage situations and support positive behaviour outcomes. It is suitable for both individuals looking to increase their knowledge and employers wishing to develop the skills of their staff.
The skills and understanding gained through this qualification can support employment opportunities within Health and Social Care, as well as providing valuable training for those working in Education and other support-based roles.
Detailed course description
Unit 1 Understand behaviour that challenges
Unit 2 Understand how to support positive behaviour
Unit 3 Understand the importance of effective communication and the management of behaviour that challenges
Unit 4 Understand the role of reflection and support for those involved in incidents of behaviour that challenges
This course is delivered in partnership with Independent Training Services (ITS Ltd.). For more information, contact ITS on telephone: 01226 216 760 or email: info@ind-training.co.uk
Located at: Distance Learning
Course Start: 01 August 2026
Course length: 16 Weeks
Study Mode: Part-time
Course Code: QITSCBC201
Course Fees and Funding
How much does the course cost?
£724 This course is eligible for adult funding (eligibility criteria may apply). Please contact our team for advice on finance and funding options.
Aged 19 or over and thinking about studying a course?
You may be eligible for free or reduced course fees. Please visit the How to apply and fees page for further details.
Other funding information
Course Content
Other Resources
For further details, please contact our Information Unit by calling 01226 216 123 or emailing: info@barnsley.ac.uk
Having good English and Maths qualifications are important for most careers and we want to give you the help you need to succeed.
If you are aged 16 - 19 and don't hold a grade C/4 or above in GCSE English and Maths, you will automatically be included in your study programme. If you want to work towards achieving a higher grade in English and Maths, we can help you do that too and we offer Level 3 Mathematical Studies (Core Maths) which maybe added to your study programme, subject to approval from your chosen department.
If you're aged 19 or above and don't hold a grade C/4 or above in GCSE English and Maths we can help. We offer FREE English and Maths qualifications that can be studied on a part-time basis, subject to eligibility.
If you need any further information, please contact our Information Unit by calling 01226 216 123 or emailing: info@barnsley.ac.uk
Our Additional Learning Support team can provide you with the support you need. Call 01226 216 769 for further information.
Disclaimer: Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.
The course information on this page was last updated 09 October 2026.











